COOKIE POLICY

GAMEREFINERY® Online Service

GameRefinery Oy (“GameRefinery” or “we”) uses cookies on our website. Protecting your privacy is important for us and we are committed to being transparent about how we use cookies and how we process your personal data.

This Cookie Policy specifically explains how GameRefinery uses cookies. We describe what information we gather, how we use it and why we sometimes need to store cookies. We also inform how you can prevent and block these cookies from being stored.

Our Privacy Policy explains our principles when it comes to the processing of your personal data. Please, find our Privacy Policy here.

1.     What are cookies?

Cookie is a piece of data in the form of a text file that is placed onto your device (persistent cookie) or stored in memory (session cookie). It is generated by a web page server, which is basically a computer that operates a website. Information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. They allow websites to store things like remembering you and your user preferences.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date which varies typically from a few days up to a couple of years.

Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on our website (“third party cookies”).

Both websites and our emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed.

The cookies we are using are gathered through various service providers. Our websites may also include cookies, or similar technologies from third party service providers. These third-party cookie providers will also be able to gather and use data gather by their cookies. We have no direct control over the information that is collected by these third-party cookies. For further information about cookie usage by third party provider, please check the provider’s applicable cookie and privacy policies.

2.    What purpose do we use cookies for?

We use cookies and other tracking technologies to make visiting our website easier and to improve general user experience. In addition, we use cookies and collect information that helps us to enhance your experience and our services. The cookies that we use allow our website to work, to analyze our website traffic, and to help us to understand how our website is used so we can optimize it.

The cookies will not enable GameRefinery to access and review information stored on a user’s computer.

We use cookies and web beacons to collect:

  • the user’s IP address
  • time
  • pages visited
  • browser type
  • the web address from which the user landed to the website
  • the server from which the user landed to the website
  • the domain name from which the user landed to the website.
  • social media sharing information
  • openings and clicks of emails

3.    What cookies do we use?

The following section details what kind of first- and third-party cookies you might encounter on our site.

Strictly necessary cookies

These cookies are essential for our site to perform its basic functions. Without these cookies, some parts of our site just won’t work as they should. These cookies include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Name Purposes Expiration time Provider
SID Used to distinguish users 1 day Reflection
__cfduid This cookie is a part of the services provided by Cloudflare. Used to maximize network resources, manage traffic and protect our website from malicious traffic. 30 days Reflection / Hubspot
__cfduid This cookie is a part of the services provided by Cloudflare. Used to maximize network resources, manage traffic and protect our website from malicious traffic. 30 days GameRefinery/ Hubspot
__stripe_mid Stripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to enable us to process payments without storing any credit card information on its own servers. 1 year Reflection
__stripe_sid Stripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to enable us to process payments without storing any credit card information on its own servers. session Reflection
m Stripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to enable us to process payments without storing any credit card information on its own servers. 10 years Reflection

Functional cookies

In order to provide you with better experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences and to recognize you when you return to our website, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Name Purposes Expiration time Provider
reflection.last.loggedin.user Used to remember the latest logged in user and automatically fill the username in the form, so to speed up the next login process. none unclassified
reflection.accountwarningclosed.[ACCOUNT_TYPE].[ACCOUNT_ID].[ACCOUNT_ISSUE].[PAGE] Used to check if an alert for an app store account or an ad network account issue was closed by the user on a specific page, so that it won’t be displayed again. none unclassified
reflection.myappnoteclosed.actual Used to check if a popup informing the user about viewing sales data for its own app was closed, so that it won’t be displayed again. none unclassified
reflection.myappnoteclosed.ios.estimated Used to check if a popup informing the user about viewing iOS predictions data for its own app was closed, so that it won’t be displayed again. none unclassified
reflection.myappnoteclosed.google.estimated Used to check if a popup informing the user about viewing Google predictions data for its own app was closed, so that it won’t be displayed again. none unclassified
reflection.cookiepolicyaccepted Used to check if the user accepted the cookie policy banner, so that it won’t be displayed again. 1 year unclassified
reflection.demo.myapps Used to check if a popup informing the user about viewing My Apps demo data was closed, so that it won’t be displayed again. none unclassified
reflection.demo.adrevenue Used to check if a popup informing the user about viewing Ad Revenue demo data was closed, so that it won’t be displayed again. none unclassified
intercom-id This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. 9 months Reflection
intercom-session This cookie is a part of the services provided by Intercom and used as a identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. 1 week Reflection
intercom-id This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. 9 months GameRefinery
intercom-session This cookie is a part of the services provided by Intercom and used as a identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. 1 week GameRefinery
lang Remembers the visitors’s selected language version of a website. session LinkedIn
JSESSIONID This cookie is generated by Servlet containers like Tomcat or Jetty and used for session management in J2EE web application for HTTP protocol. session  

.nr-data.net

hubspotutk This cookie is a part of the services provided by Hubspot. Used to keep track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts. 390 days Reflection

 

Performance and analytics cookies

Performance cookies collect information on how you interact with our websites, how our website performs and count the number of visitors. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you and to ensure that users are finding what they are looking for easily.

We use Google Analytics, which is one of the most common analytics tool, for helping us to understand how you use our site and ways that we can improve your experience. For more information on Google Analytics cookies, please see the Google Analytics cookie usage documentation.

Name Purposes Expiration time Provider
reflection.googleevents.mynews This cookie is used to check if a popup informing the user about coming soon events for Google was closed, so that it won’t be displayed again. none unclassified
_hjid Hotjar cookie. Cookies set by this tool enables us to track the user’s behavior. 1 year Reflection
__hstc This cookie is a part of the services provided by Hubspot. This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. session Reflection
_ga This cookie is a part of the services provided by Google Analytics. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years Reflection
_ga This cookie is a part of the services provided by Google Analytics. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years GameRefinery
_gid This cookie is a part of the services provided by Google Analytics. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day Reflection
_gid This cookie is a part of the services provided by Google Analytics. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day GameRefinery
__hssc This cookie is a part of the services provided by Hubspot. This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. session Reflection
__hssrc This cookie is a part of the services provided by Hubspot. Used for website analytics and to determine if the visitor has restarted their browser. session Reflection
_hjIncludedInSample Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. 1 year Reflection
_gat This cookie is a part of the services provided by Google Analytics. Used to throttle request rate. session Reflection
_gat This cookie is a part of the services provided by Google Analytics. Used to throttle request rate. session GameRefinery
utm_source, utm_medium, utm_campaign, utm_term, utm_content This cookie is used to track if the user comes from an ad campaign. 6 months unclassified
koitk These cookies are used to track visitors and form submissions. 10 years GameRefinery/ SharpSpring
cookielawinfo-checkbox-necessary This cookie keeps track of which cookies you approved. session GameRefinery

 

Advertising cookies and social media

We may use cookies to deliver advertised content which is relevant to you. In addition, some cookies may be used to track the effectiveness of our ad campaigns on third party websites.

In addition, we use social media buttons and/or plugins on our site that allow you to connect with your social network in various ways. Some of these cookies may be set when a page is loaded, or when you take a particular action like clicking a social media sharing button.

We may also obtain information from our email newsletters or other communications we send to you, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.

 

Name Purposes Expiration time Provider
UserMatchHistory This cookie is used for LinkedIn Ads ID syncing. 30 days LinkedIn
Lidc This cookie is used for LinkedIn share button functionality, security, routing and user tracking. 1 day LinkedIn
lissc This cookie is used for LinkedIn Ads. 1 year LinkedIn
Bcookie This cookie is used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years LinkedIn
Bscookie This cookie is used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years LinkedIn
_fbp This cookie is a part of the services provided by Facebook. Used to to deliver a series of advertisement products such as real time bidding from third party advertisers. 90 days Facebook
fr This cookie is used for advertisement purposes and contains encrypted Facebook ID and Browser ID. 90 days Facebook
__ss_tk This cookie enables user tracking. It ensures that the visit to website is connected to the user regardless of the session and the source. 25 years GameRefinery/ SharpSpring
__ss This cookie stores the session ID for user’s visit. 1 day GameRefinery/ SharpSpring
__ss_referrer This cookie contains information about where the visitor came from, called the source for the visit. session GameRefinery/ SharpSpring

 

4.    How can I allow, control AND disable cookies?

You can give a consent to cookies on your terminal equipment, for example, by using the appropriate settings of a browser or device. You can also block certain cookies by adjusting your settings on our website’s cookie consent banner.

In addition, you can control and disable use of cookies by adjusting the settings on your browser or device. You can, for example, disable use of cookies, allow use of all cookies or only use of first party cookies. Furthermore, you can set the browser to delete cookies after each browser session or delete them manually. Please note that disabling use of cookies may downgrade or break certain elements of our site’s functionality and certain functions may not work in the usual way.

Please check your browser’s help manual for further instructions. Below we have provided instructions for deleting cookies from the most common browsers:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari

 

If you want to prevent Google Analytics gathering data from you, Google Analytics provides an Opt-out browser add-on for that purpose.

5.    Contact information

Name: GameRefinery Oy

Business ID: 2669345-8

Address: Tammasaarenkatu 5

Zip code: 00180

City: Helsinki

Email: [email protected]

 

If, at any time, you have questions or concerns about this Cookie Policy, please do not hesitate to contact us.

More information about the cookies, please see the website of the national supervisory authority Traficom.

6.    Updates to this Cookie Policy

GameRefinery may change this Cookie Policy from time to time, and at GameRefinery‘s sole discretion. All changes hereto will be made available on this website, which is why GameRefinery encourages users to frequently check this page for any changes to this Cookie Policy.

 

This Cookie Policy has been published on March 23, 2020.

Last updated: March 23, 2020.